Terms of Use
Dietcounselingflow - Providing nutritional consulting services
Last updated: 2024
1. Acceptance of Terms
By using the Dietcounselingflow website and services ("Services"), you agree to these terms of use. If you do not agree with any point of these terms, please do not use our services.
The owner and service provider is Dietcounselingflow, located at Národní St. 121, Ostrava, Czech Republic. We reserve the right to change these terms at any time. By continuing to use the services after any changes, you agree to the new terms.
2. Service Description
Dietcounselingflow provides online nutritional consulting services, which include:
- Individual consultations with qualified nutritional consultants
- Personalized healthy eating plans
- Educational materials and general recommendations
- Online chat and video conferencing through secure platforms
- Progress tracking and support in achieving goals
Important: Our services are not a substitute for medical care. Always consult your healthcare provider before starting any new diet, especially if you have health concerns or take medication.
3. User Responsibilities
When using our services, you commit to:
- Provide truthful and complete personal and health information
- Inform us of changes in your health condition
- Respect intellectual property and copyright rights
- Not distribute pornographic, racist, or offensive content
- Not use the services for illegal or harmful activities
- Comply with all applicable laws and regulations
- Not maintain more than one active account without consent
- Protect the secrecy of your password and account information
4. Limitation of Liability
Dietcounselingflow is not responsible for:
- Any health complications resulting from failure to follow nutritional consultant advice
- Allergies or adverse effects associated with food consumption
- Data loss, service interruption, or technical problems
- Loss of income or any indirect damages
- Third-party content or external websites
- Information leakage in case of unauthorized access
Services are provided "as is" without warranty of specific results. User uses the services at their own risk.
5. Fees and Payments
Service prices are displayed on our website. All fees must be paid in advance. We accept the following payment methods:
- Payment cards (VISA, Mastercard, American Express)
- Bank transfer
- Online wallets
Any refunds are governed by our refund policy. Customers have the right to withdraw from the contract within 14 days of purchase without providing a reason.
Prices may change without prior notice. Changes apply only to new transactions.
6. Personal Data Protection
Your personal data is processed in accordance with GDPR Regulation (EU) 2016/679 and Act No. 110/2019 Coll. on personal data processing. For details, see our Privacy Policy.
Health information is protected with the highest care and is accessible only to authorized personnel. We use SSL encryption and other security measures.
7. Intellectual Property
All content, design, text, graphics, images, video, and audio on the Dietcounselingflow website are protected by copyright and are owned by Dietcounselingflow or its content providers.
You may not reproduce, distribute, transmit, display, or transfer any content without prior written consent from Dietcounselingflow, except for personal, non-commercial use.
Content provided by the nutritional consultant is intended solely for personal use and may not be shared or sold to third parties.
8. Prohibited Activities
The following activities are prohibited on the Dietcounselingflow platform:
- Harassment, defamation, or threatening of other users
- Spreading false, misleading, or slanderous information
- Attempting to hack or gain unauthorized access to accounts
- Spamming or sending unsolicited communications
- Selling, buying, or exchanging accounts or services outside our platform
- Copying or modifying services without permission
9. Dispute Resolution
Any discrepancies or disputes arising from these terms will first be resolved by agreement between the parties. If no agreement is reached, the dispute will be submitted for resolution according to applicable legal regulations.
If you have any complaints or questions, please contact us via email or through the contact form on our website.
10. Applicable Law and Jurisdiction
These terms of use are governed by the laws of the Czech Republic. All disputes will be resolved according to Czech law and in accordance with the relevant Czech rules of civil procedure.
Jurisdiction is reserved for the courts of the Czech Republic, specifically the courts in the location of Dietcounselingflow's headquarters (Moravian-Silesian Region).
Applicable legal framework: Civil Code (Act No. 89/2012 Coll.), the Personal Data Protection Act, and other applicable legal regulations of the Czech Republic.
11. Contact Information
Dietcounselingflow
Národní St. 121
Ostrava, Czech Republic
If you have any questions about these terms, please contact us through the contact form on our website or visit us in person.
Acknowledgment: By using the Dietcounselingflow website and services, you confirm that you have read and understood these terms of use and agree to them. If anything is unclear, please do not hesitate to contact us.